1. General Information

2. Hardware & Installation

Q: What power supply methods are supported?    
A: It depends on the specific model. It supports [e.g., standard IEEE 802.3af/at PoE or DC 12V]. We recommend using a power supply with [Recommended Specs] to ensure stable operation.

Q: What are the ingress protection (IP) and vandal resistance (IK) ratings?
A: The outdoor models in this series support an [e.g., IP67] weatherproof rating and an [e.g., IK10] vandal-proof rating.

3. Network & Configuration

Q: How do I discover and activate a new camera on the network?
A: Please download and use our device search tool, Smart tools. Connect your PC to the same LAN as the camera, select the device in the tool, and set an initial password to activate it.

Q: What are the default IP address, username, and password?
A: The default IP is 192.168.5.190, and the default username is admin. For security reasons, you will be prompted to create a password upon initial login.

Q: How do I upgrade the firmware?   
A: Log in to the camera's Web UI, navigate to [System Settings] > [Maintenance] > [Firmware Upgrade], upload the `.bin` firmware file, and click upgrade. Do not disconnect power during the upgrade process.

More detail refer to: https://milesight.freshdesk.com/a/solutions/articles/69000797899

4. Integration & Compatibility

Q: Does this series support the ONVIF protocol? Which profiles?
A: Yes, it fully supports ONVIF [Profile S / G / T / M].