The following shows how to do a hardware reset on the network camera and where the reset button is located.


1) Reset Steps

For cameras whose model suffix has -A or -B or -C or -D or -E (e.g: MS-C8165-PA,MS-5373-PB, MS-C2866-X4RPC, MS-C5375-FPD, MS-C5367-X23PE) with the software version is after xx.7.0.1 

(Including TraffiX Series :TS5510-GH,TS5511-GH

Step1: Press the reset button and hold on, then power on the network camera and the IR LEDs will begin to twinkle ;

Step2: Keep pressing the reset button until the IR LEDs stay always on;

Step3: It will take 1~3 minutes to complete the reset and the IP will turn into 192.168.5.190 (If the IP does not be changed into 192.168.5.190, please try again from step 1);

Step4: Modify your local IP by SmartTools again.

 

For cameras whose model suffix has -A or -B (e.g: MS-C3377-PNA, MS-C4463-FIPB) with the software version is before xx.7.0.1

Step1: Power on the network camera and wait 2 minutes when it is totally up;

Step2: Press the reset button for over 5~10s,until hear the voice of IR-cut and see the IR LEDs are always on;

Step3: It will take 1~3 minutes to complete the reset and the IP will turn into 192.168.5.190 (If the IP does not be changed into 192.168.5.190, please try again from step 1);

Step4: Modify your local IP by SmartTools again.

 

For other cameras whose model suffix has no -A nor -B: (e.g: MS-C2182-P)

Step1: Press the reset button before powering on the network camera (do not loosen);

Step2: Power on the network camera and keep pressing the reset button for 10s;

Step3: It will take 1~3 minutes to complete the reset and the IP will turn into 192.168.5.190 (If the IP does not be changed into 192.168.5.190, please try again from step 1);

Step4: Modify your local IP by SmartTools again.

 

For Indoor Parking Guidance Camera (PM3322-E)

Step1: Power on the network camera and keep pressing the reset button for 5-10s;

Step2: Loosen the reset button,wait for about 25s until the indicator light starts to change colors alternately;

Step3: It will take 1~3 minutes to complete the reset and the IP will turn into 192.168.5.190 (If the IP does not be changed into 192.168.5.190, please try again from step 1);

Step4: Modify your local IP by SmartTools again.

 

For 4G Solar-powered Traffic Sensing Camera (SC211-NA/EU/AU)

Step1: Power on the network camera and press the reset button.

Step2: Keep pressing the reset button until the indicator light turns red and begins to twinkle(Do not let the red light twinkle for more than 10s). 

Step3: It will take 1~3 minutes to complete the reset and the IP will turn into 192.168.5.190 (If the IP does not be changed into 192.168.5.190, please try again from step 1).

Step4: Modify your local IP by SmartTools again.


2) Position of the Reset Button

Mini Dome:

IR Mini Dome:Open the cover of the camera, a button like the figure shown below.     


Weather-proof Mini DomeOpen the back cover on the camera ball, you can use tools to achieve reset button like the figure shown below.



Vandal-proof Mini Dome: Open the cover of the camera, a button like the figure shown below.



Motorized Mini Dome: Open the bottom lid cover of the camera, turn off the two screws as shown below,you can use tools to achieve reset button like the figure shown below.

                         


180° Panoramic Mini DomeRotate the dome,you can use tools to achieve reset button like the figure shown below.


Other: Open the cover of the camera, a button like the figure shown below.


Mini Bullet:

Motorized Mini Bullet / Weather Proof Mini Bullet / Color Vandal Proof Mini Bullet/ Entrance & Exit AI LPR Bullet/Other: Open the cover of the camera base, a black button like the figure shown below.


Vandal Proof Mini BulletRemove the back cover on the camera body, you can use tools to achieve reset button like the figure shown below.


180° Panoramic Mini BulletRemove the back cover on the camera body, you can use tools to achieve reset button like the figure shown below.



Pro Dome:

Pro Dome / Entrance & Exit AI LPR Pro Dome : Open the top lid cover of the camera, you can use tools to achieve reset button like the figure shown below.



Pro Bullet:

Remove the back cover on the camera body, a button like the figure shown below.



Pro Bullet Plus:

Pro Bullet Plus / Motorized Pro Bullet Plus / 5G AIoT Pro Bullet Plus / 5G Pro Bullet Plus/ 5G Motorized Pro Bullet Plus / Road Traffic Pro Bullet Plus / Road Traffic Parking Detection Pro Bullet Plus / Road Traffic Supplement Light Pro Bullet Plus / Road Traffic Radar Pro Bullet Plus / Road Traffic 5G Pro Bullet Plus / Entrance & Exit LPR Pro Bullet Plus / Entrance & Exit Supplement Light LPR Pro Bullet Plus / Outdoor Parking Management Pro Bullet Plus:Remove the back cover on the camera body, a button like the figure shown below.



            











Pro Box:

Pro Box / Pro Box Plus:a hole on the back of the camera, use pin or something like that to push the button deeper inside the hole.


PTZ Dome:

Open the dome cover and SD card cover, a black button next to SD card slot like the figure shown below.


PTZ Bullet:

PTZ Bullet / Road Traffic PTZ Bullet:  Remove the upper housing and the SD card cover which on the left side of the camera body, a button like the figure shown below.


PTZ Bullet Plus:

PTZ Bullet Plus / Road Traffic PTZ Bullet Plus: Open the back cover on the camera body, you can use tools to achieve reset button like the figure shown below.


Speed Dome:

Speed Dome/ Road Traffic Speed Dome:Open the front cover of the camera, a black button like the figure shown below.


Fisheye:

Open the front cover of the camera, a black button like the figure shown below.



Dual-sensor 180° Panoramic

Remove the SD card cover on the back of the camera , use pin or something like that to push the button inside the hole. 


4G Solar-powered Traffic Sensing

Remove the SIM card cover on the back of the camera , use pin or something like that to push the button inside.



Indoor Parking Guidance Camera

Open the top cover of the camera, a black button like the figure shown below.


TrafficX

TrafficX / TraficX Enforcement:

Open the back cover on the buttom of the camera ,the reset button like the figure shown below.


Wi-Fi Mini Cube (Discontinued)

black button on the back of the camera.




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